Friday 28 February 2014

Refund Error: "INVALID ASSIGNMENT" When Applying a Receipt to Refund Activity

When attempting to apply receipt to activity Refund, the following error occurs:

Error:
INVALID ASSIGNMENT

Solution

Responsibility: System Administrator
Navigation: Application > Sequential Numbering > Assign

Create a document sequence assignment for Category = Payment Request






Thursday 20 February 2014

a java runtime version 1.3 or later is installed correctly

XML Error after pressing Preview Button in MS word

PROBLEM

When XML Preview button is pressed in MS Word after loading XML data, The following error is occurred:

Error No:53
Description: File Not Found
Please confirm that:

1) A Java runtime version 1.3 or later  is installed Correctly
2) The Java executable is accessible through the Windows PATH or the Java Home directory is entered in the Preview tab of the Options dialog




To Solve this: 
Go to BI Publisher menu in Word.
Tools - > options -> preview tab.
Java home should be selected there. Confirm that the path is correct.






Tuesday 11 February 2014

unable to set nls language workflow

210: Oracle Error: ORA-01403: No Data Found: SQL Text: SELECT NLS_LANGAUGE from WF_LANGAUGES where :1 IN(NLS_LANGAUGE, CODE)

This error occurs while you try to open an existing workflow from an Oracle Database or Save changes of an Workflow to the Database as below


My Computer -> Properties -> Advanced -> Environment variables ->

Setup new Environment variable NLS_LANG with value  'AMERICAN_AMERICA.UTF8'
reconnect it again.



Friday 7 February 2014

Why Invoices from Two Operating Units are Not Combined in One Check

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PROBLEM :
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When creating a payment batch for a supplier with invoices in two different operating units, the selection process correctly selects the invoices in the different operating unit but does not combine them on the check. Instead it only prints out one invoice with the corresponding amount on the check.

1. Enter invoice in OU 1
2. Enter invoice in OU 2
3. Validate and Approve invoices
4. Enter payment batch criteria selecting ALL operating units as sources.
5. Run payment batch request

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 Fix :
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Please check the set up of Payment Process Profile. In PPP, go to tab Payment Instruction Creation tab and see whether Payment Grouping is selected for First Party Organization and First Party Legal Entity. If the check box is selected then unselect the check box and then retest.