There are scenarios where we face the below error while changing the password for a front end user in R12 or 11i where SSO is enabled.
Error:
Unabled to call fnd_ldap_wrapper.update_user due to the following reason:ORA-20001: Unabled to call fnd_ldap_wrapper.update_user due to the following reason:An unexpected error occured. Please contact System Administrator.. (USER_NAME=HSINGH)
Solution:
Delete the USER_GUID in FND_USER for that user
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