Check the payment term Billing Cycle Control or not.
Receivables Manager>Set Up > Transactions> Payment Terms ( Check Billing Cycle column)
select cycle_name,billing_cycle_id,name from ra_terms_vl
Even if yes or no then please try as below.
Receivables Manager> Customers > Customers
Query the customer concerned
Tab: Account Profile
Uncheck the 'Enable' check box under 'Balance Forward Billing' under Account Profile Tab and then check the payment terms should be now visible.
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